1. Controller

Lightingdesigner.io operates as a web-based SaaS service for lighting design. Privacy-related requests can be sent to info@lightingdesigner.io.

2. Data we collect

We may process basic account information such as name, email address, sign-in method, subscription and billing details, and project content saved in the service, including rooms, product selections, and PDF exports.

3. Why we use the data

We use the data to manage user accounts, provide cloud storage, process billing, verify plan access, provide support, and improve service quality and security.

4. Service providers

We use third parties to operate the service. Depending on the workflow, these may include Firebase for authentication, database and hosting, Stripe for payments, and Mailgun for transactional email. These providers are used only to the extent required to deliver the service.

5. Retention

We keep data for as long as an account is active or as long as it is reasonably needed for the contract, billing, legal obligations, or a limited support period.

6. Legal basis

Processing is generally based on contract performance, legitimate interest in operating and securing the service, and in some cases legal obligations such as accounting retention rules.

7. Your rights

You may request access to your data, correction of inaccurate data, deletion, restriction of processing, objection where applicable, and data portability where technically feasible.

8. Security

We protect the service with technical and organizational measures. Access is limited by roles, and payment card data is handled by payment providers such as Stripe rather than stored in full by the service.

9. Contact

To exercise your rights or ask questions about this policy, contact info@lightingdesigner.io.

Support

• Support: info@lightingdesigner.io
• Privacy: info@lightingdesigner.io
• Billing: info@lightingdesigner.io
• Response target: We aim to respond to support requests within 2 business days.